Point of sale setup
Cleaning, equipment prep, aesthetic maintenance and store opening and closing procedures.
Programme Programme · Trade & Retail · Trade & Retail
Trade Worker
A four-month, full-time programme in Bucharest leading to an EQF Level 2 occupational qualification in retail commerce. Graduates are placed in shops, supermarkets, boutiques and e-commerce fulfilment within thirty days of certification.
- Duration
- 4 months · full-time
- Qualification
- EQF Level 2 · NQF Level 2
- COR code
- 522303
- Sector
- Trade & Retail
Next intake
February 2026
30 places · 22 confirmed
Occupation overview
The trade worker is the face of every shop floor.
From preparing the sales floor at opening to closing the till at the end of the day — the trade worker handles every aspect of retail commerce, customer service, stock management and supplier relations.
- Point of sale. Prepares and maintains the point of sale: cleaning, equipment setup, aesthetic presentation and promotional displays.
- Sales & service. Sells products and services: advises customers, processes sales, handles returns, manages complaints and loyalty programmes.
- Stock & orders. Monitors inventory levels, processes purchase orders, performs stocktaking and maintains documentation.
- Supplier & customer relations. Negotiates, resolves disputes, ensures quality standards and provides after-sales service.
Special requirement. A medical fitness certificate from a family doctor is required for enrolment, in keeping with sanitary regulations for retail roles handling consumer goods.
The syllabus
Six modules. Every shift,
start to finish.
Training combines classroom instruction in retail law and accounting with supervised practice in our Bucharest sales-floor atelier — equipped as a working store with point-of-sale terminals, stockroom and back-office systems.
Customer assistance
Advise on product selection, demonstrate features, identify needs, handle complaints.
Sales & after-sales
Process sales and payments, package goods, handle returns and refunds.
Stock management
Monitor orders and inventory levels, safe product storage, organise product display.
Documentation
Prepare sales and purchase records, inventory reports and supplier documents.
Supplier relations
Maintain supplier contacts, apply quality standards, manage incoming deliveries.
Professional competencies
Six core competencies,
assessed against the national standard.
Health, Safety & Fire Protection
Applies OHS legislation, fire prevention and emergency procedures across the sales floor.
Legal Requirements of the Trade
Applies accounting, hygiene and sanitary-veterinary regulations to all retail activities.
Customer Assistance
Advises on product selection, features and proper use; demonstrates and recommends to need.
Customer Relationship Mgmt
Identifies, builds and maintains lasting customer relationships and loyalty programmes.
Sales Execution
Processes sales, payments, packaging and order preparation across cash and card systems.
After-Sales Service
Manages returns, refunds, complaints and customer satisfaction to retain repeat business.
Equipment & tools
You will train on the systems
you will use on day one.
The Schola sales-floor atelier is fitted as a working store — point-of-sale terminals, stockroom, back-office systems and a mock customer-service desk. Every module is taught with the same tools and software you will encounter in retail employment.
Point of sale
- POS terminals and barcode scanners
- Cash drawers and card readers
- Receipt printers and electronic scales
- Loyalty card and CRM systems
- Anti-theft and security infrastructure
Stock & display
- Stockroom shelving and organisation systems
- Product display fixtures and signage
- Pricing labels and promotional materials
- Merchandising tools and visual aids
- Hand trolleys and pallet jacks
Records & systems
- Inventory management software
- Sales reporting and analytics tools
- Supplier order and delivery tracking
- Stocktaking forms and barcode systems
- Customer complaint and returns logbooks
Official documents
Two documents
you carry for life.
Issued on completion of the programme. Both documents are recognised throughout Romania and the EU under Government Ordinance 129/2000.
01
Certificate of completion
Ministry of Labour and Social Solidarity
& Ministry of Education
& Ministry of Education
Issued by
02
Authorization
Authorization Commission for Adult
Vocational Training Providers
Vocational Training Providers
Issued by
Why choose this career
A career as a trade worker fits every commerce sector.
EU-recognised qualification
Your certificate is recognised nationally in Romania and across the EU at EQF Level 2.
High employment demand
Retail, e-commerce and services consistently report shortages across Romania and the EU.
Fast qualification
Four months from enrolment to placement — the quickest entry into a regulated EU career.
Versatile, portable skillset
The same competencies apply across shops, supermarkets, boutiques and e-commerce fulfilment.
Apply
Ready to apply for the
February 2026 cohort?
Thirty places. Twenty-two confirmed. Applications close eight weeks before the cohort begins. Speak directly with the Admissions Office — no agent, no application fee.
Cohort 23 · Trade Worker
- Application deadline05 December 2025
- Programme begins16 February 2026
- Programme ends19 June 2026
- First placementWithin the published cohort window
- Total seats30 candidates
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